Story-based intervention to assist guests living with autism prepare for their holiday at Seaside Holiday Resort in Fingal Bay, Port Stephens

 

"I can read this before I come to the resort to help me prepare for what to expect and what is expected of me when I am there".

Story-based intervention - My Holiday at Seaside Holiday Resort in Fingal Bay  -  Aerial view of resort across from Fingal Beach and the Surf Life Saving Club looking south Image description: Aerial view of Seaside Holiday Resort to the right across Marine Parade from Fingal Bay Beach and the Surf Life Saving Club, cafe, restaurant, foreshore and children's playground looking towards the south of town

 

How to get to Fingal Bay, Port Stephens

Wondering how to get to Fingal Bay? We have all the options covered for you.

Fingal Bay is located in the Port Stephens region approximately 1hr from Newcastle, 2.5hrs north of Sydney, and 8hrs south of Brisbane if travelling by car.

To get there, you can drive, relax on the train, or enjoy the comfort of a coach from Sydney. If you prefer to fly, you can book to arrive at Newcastle Airport and then take a taxi or bus to Fingal Bay.

If you have any questions at all about travel, your accommodation, or what to bring, give our friendly office staff a call on 02 49811533 between the hours of 8:00am to 4:30pm Monday to Saturday. Or send an email if it's more convenient to seasideresort@fcswc.org.au.

Story-based intervention - My Holiday at Seaside Holiday Resort in Fingal Bay  -  Aerial view of resort across from Fingal Beach and the Surf Life Saving Club with Mt Tomaree, Tomaree National Park, SImage description: Aerial view of Seaside Holiday Resort to the left across Marine Parade from Fingal Bay Beach and the Surf Life Saving Club looking towards the northern end of town with Tomaree National Park, Mt Tomaree and Shoal Bay in the distance

 

Arrival Day

Upon your arrival, we will show you where your allocated parking spot is located after you present yourself at our office. There is also plenty of street parking for extra vehicles, or you may be able to grab one of our visitor parking spaces located throughout the resort.

Story-based intervention - My Holiday at Seaside Holiday Resort in Fingal Bay  - Arriving at the accessible officeImage description: Arriving at the accessible office at Seaside Holiday Resort 

 

Story-based intervention - My Holiday at Seaside Holiday Resort in Fingal Bay  - Visiting parking space near the accessible officeImage description: Visitor parking space near the front entrance of the resort where you can park whilst collecting your apartment key from the office

 

At the Office

Our staff members are looking forward to welcoming you and providing you with exceptional service. They love to show off the area and give you insider tips on places to eat and visit while you are here.

Our office hours are:
8:00am to 4:30pm Monday to Saturday
Or call:
Office – 02 49811533
After hours – 0434 028 223

 

 

Arriving in Business Hours

Our friendly staff will welcome you with a warm smile and show you where your unit is located and where to park your car during your stay. You will be given your key and offered any assistance you may need. Nothing is too hard and we love to help.

 

Arriving After Hours

If you arrive after 4:30pm or on a Sunday, we will leave the key to your unit for you in the lock box just outside the office and will send the code to open the lockbox to your mobile number. Please make sure you have let us know when booking, or in business hours before your arrival, if you might be late and ensure we have the correct phone number to contact you. Or, you can call us and we will give you your unique code over the phone.

Story-based intervention - My Holiday at Seaside Holiday Resort in Fingal Bay  - Accessible office with after-hours key collection box and key drop slotImage description: Reception at Seaside Holiday Resort is accessible with a small step at entry, or if you are collecting your keys after-hours, you will receive a code to collect them from the lockbox on the left side of the door to the office

 

Settling In

Once you have entered your unit, you will need to insert the tab attached to your room key to turn on the reverse cycle air conditioner.

You also have a master switch for the cooktop in the middle of the double powerpoint above the kitchen bench.

If you want to watch a movie on Netflix, simply log in using your own account.

There is a safe in the main bedroom for you to store all your valuables if needed.

Story-based intervention - My Holiday at Seaside Holiday Resort in Fingal Bay  -  Wheelchair accessible apartment open living, dining and kitchenImage description: Wheelchair accessible open-plan living, dining and kitchen

Story-based intervention - My Holiday at Seaside Holiday Resort in Fingal Bay  - Extra wide wheelchair accessible parking spaces and holiday apartment entryImage description: Extra wide parking at one of the two with undercover parking of the six wheelchair accessible units

 

What to do in Fingal Bay

There are lots of things to do in the area to suit all ages, or if you are coming to holiday to unwind, you can choose to simply relax at all in the comfort of your accommodation.

You will be staying in place that envelopes you with rare and beautiful natural wonders. Sand dunes, dolphins, whales, white sandy beaches, national parks and much more, and if you are travelling with children, there are plenty of activities to keep them busy. Just ask our reception staff for suggestions or head into the Tourist Information Centre in nearby Nelson Bay.

Story-based intervention - My Holiday at Seaside Holiday Resort in Fingal Bay  -  View from Mt Tomaree towards Fingal Bay and Shoal Bay at sunsetImage description: View from the summit of Mt Tomaree towards Fingal Spit in the south and Shoal Bay to the South West at sunset

 

If you don’t feel like driving anywhere, you can just cross the road to a great café, seafood restaurant, children’s playground, and one of the most stunning, accessible patrolled beaches in the area.

Fingal Bay has a shared bike path along the foreshore that takes you to the general store and Fingal Bay Takeaway and Cellar Café, or if you head to the north, you can take the 3km stroll, bike, or bus all the way to Shoal Bay and its many eateries and water activities.

Story-based intervention - My Holiday at Seaside Holiday Resort in Fingal Bay  -  Cafe across the road from the resortImage description: Outdoor seating at Long Boat Cafe, which is located directly across the road in the Surf Life Saving building from Seaside Holiday Resort

Fun at the Resort

Most people just don’t want to leave the resort, especially in the warmer weather, as we have everything right here. There is a heated swimming pool, toddler splash pool, trampolines, many picnic BBQ areas, and loads of lawn for you to enjoy. And if the weather takes a turn for the worst and the kids want to watch a movie or can’t put that phone down, all our accommodation comes with free Wi-Fi.

Story-based intervention - My Holiday at Seaside Holiday Resort in Fingal Bay  -  Toddler pool and heated adult sized poolImage description: Toddler pool and heated adult sized pool at Seaside Holiday Resort

Story-based intervention - My Holiday at Seaside Holiday Resort in Fingal Bay  -  Accessible chair lift into main heated poolImage description: The mobility lift for the heated adult sized pool can be fitted on request 

Story-based intervention - My Holiday at Seaside Holiday Resort in Fingal Bay  -  Wheelchair accessible BBQ area and picnic seating next to pool area with view of the ocean in the distanceImage description: Wheelchair accessible BBQ area with picnic tables next to fenced pool area with ocean view in the distance

Story-based intervention - My Holiday at Seaside Holiday Resort in Fingal Bay  -  Playground for children to enjoyImage description: Fenced playground area for families staying at the resort with play equipment and trampoline

 

Checking out at the end of your holiday

Sadly, your holiday will at some stage come to an end, and the time to leave us on departure day is by 10:00am.

Make sure that you check your accommodation to make sure that you have packed everything, and don’t forget your phone charger. Dirty dishes will need to be washed and packed away, rubbish will need to be taken to the large rubbish bins located at the main resort exits on Marine Parade and Rocky Point Road, and ensure you have left the safe open and your room is left neat and tidy.

When you are ready to depart, drop your key back to the office, or if we are not around to say goodbye, drop into the slot outside the office on the right of the drink’s fridge.

Story-based intervention - My Holiday at Seaside Holiday Resort in Fingal Bay  - Accessible office with after-hours key collection box and key drop slotImage description: Seaside Holiday Resort office with after hours key drop slot located to the right of the office door and drinks fridge 

 

WE LOVE SEEING FRIENDS OLD AND NEW AND LOOK FORWARD TO SEEING YOU AGAIN :)

 

Read more about accessibility at Club Holiday Resorts FCSWC