The team at Urunga's Award-Winning Riverside Holiday Resort are incredibly proud of all their achievements during the past few years. Having been recognised again and again for our commitment to inclusive tourism and quality self-contained accommodation, we will continue to strive to provide the best family-friendly accessible accommodation and facilities so that all our members and guests are able to enjoy their holidays to the fullest.
Our team are constantly evaluating our performance and facilities in order to enhance our ability to provide a holiday destination to both suit, and be accessed by everyone. Our spacious, self-contained units make it possible for guests to comfortably enjoy long stays, and our family-friendly accessible facilities, not to mention stunning waterside location a stone’s throw from the town’s centre, ensure there are plenty of activities to be enjoyed by all.
Riverside Holiday Resort Awards:
2021 - BRONZE - Australian Tourism Awards 'Self Contained Accommodation'
2021 - HALL OF FAME - NSW Tourism Awards 'Self Contained Accommodation'
2021 - GOLD - NSW Tourism Awards 'Self Contained Accommodation'
2021 - GOLD - NSW Tourism Awards 'Excellence in Accessible Tourism'
2020 – WINNER - Australian Enterprise Awards 'Best Family Friendly Holiday Resort in NSW'
2020 – CERTIFICATE OF ACKNOWLEDGEMENT - Bellingen Shire Council 'Ongoing Commitment to Inclusion and Access'
2019 - GOLD - Destination North Coast 'Self-Contained Accommodation'
2019 - GOLD - Destination North Coast 'Excellence in Accessible Tourism'
2019 - GOLD - NSW Tourism Awards 'Self-Contained Accommodation'
2019 - GOLD - NSW Tourism Awards 'Excellence in Accessible Tourism'
2019 - FINALIST - Australian Tourism Awards 'Self-Contained Accommodation'
2019 - WINNER - Sunny Business Awards 'Accommodation, Hotels, Clubs & Bars'
2019 - WINNER - Sunny Business Awards 'Excellence in Workplace Inclusion'
2018 - IAN J COOPER AWARD - Bellingen Shire Council 'Commitment to Improving Access'
2018 - GOLD - Destination North Coast 'Self-Contained Accommodation'
2018 - GOLD - NSW Tourism Awards - 'Self-Contained Accommodation'
2018 - FINALIST - Australian Tourism Awards 'Self-Contained Accommodation'
2018 - WINNER - Sunny Business Awards 'Accommodation, Hotels, Clubs & Bars'
About the Awards:
Riverside Holiday Resort Urunga are over the moon to have won GOLD at the NSW Tourism Awards in the Self Contained Accommodation category in 2021, 2019 and 2018, with this three years in a row win earning the Resort a spot in the Awards' prestigious Hall of Fame.
The resort also won Gold in the Excellence in Accessible Tourism category in 2021 and 2019, the first year that this category had been part of the awards.
The NSW Tourism Awards didn't proceed in 2020 due to the Covid pandemic, but are the premier tourism event for the state, recognising excellence and resilience of tourism business operators, and an incredible nod to the successes achieved by them throughout the year.
Kellon Beard from Business NSW and Riverside Holiday Resort Manager Rebecca Beaton receiving the Gold Award for Self-Contained Accommodation and Excellence in Accessible Tourism, plus Hall of Fame Award from the NSW Tourism Awards 2021
Riverside Holiday Resort Manager Rebecca Beaton beside FCWSC CEO Ken Conway at the 2018 NSW Tourism Awards
The NSW Tourism Awards and Regional Tourism Awards acknowledge and celebrate tourism excellence, rewarding significant achievements throughout the year from tourism organisations within the state of New South Wales. Unfortunately the awards did not proceed in 2020.
Riverside Holiday Resort Manager Rebecca Beaton at the 2019 NSW Tourism Awards
In March 2022, Riverside Holiday Resort Manager Rebecca Beaton and Club Holiday Resorts FCSWC CEO Ken Conway headed up to the Sunshine Coast for the Australian Tourism Awards to represent NSW, North Coast, Coffs Coast, Bellingen Shire and Urunga in the Self Contained Accommodation category where they proudly took home the Bronze Award.
With the 2020 not having gone ahead because of the Covid pandemic, Riverside Holiday Resort had also been a finalist at the 2019 and 2018 Australian Tourism Awards, and had attended the prestigious 2019 event that was held in Canberra on 6th March in 2020.
The Australian Tourism Awards are the peak awards event for the country’s tourism industry and recognise the country’s top tourism organisations in 26 different categories, ranging from attractions, events, visitor information services, to various classifications of accommodation providers.
Riverside after winning GOLD and entering the Hall of Fame for 'Self-Contained Accommodation' at the NSW Tourism Awards 2021, went on to represent NSW in the ‘Self-Contained Accommodation’ category at the Australian Tourism Awards 2021 on Friday 18 March 2022, on the Sunshine Coast in Queensland and won the Bronze Award.
FCWSC CEO Ken Conway and partner Beth with Riverside Holiday Resort Manager Rebecca Beaton and partner Bo accepting the Brinze Award for Self-Contained Accommodation at the 2021 Australian Tourism Awards
Riverside Holiday Resort won GOLD at both the 2019 and 2018 Regional Tourism Awards in the Self Contained Accommodation category, and took home Gold in 2019 for Excellence in Accessible Tourism, the first year in which this category was awarded.
The NSW Regional Tourism Awards provides tourism organisations and individuals the opportunity to gain an insight into their industry, their business, and receive recognition for their successes. The Awards were not held in 2020 and 2021 due to the Covid pandemic.
Riverside Holiday Resort Urunga was extremely proud to take home the Best Family Friendly Holiday Resort Award in 2020.
The Australian Enterprise Award is awarded to various businesses in an array of categories recognising contributions made by business’, their activities and reputations, and their contribution in boosting the Australian economy and status internationally.
Riverside Holiday Resort was honoured to receive the Ian J Cooper Award in 2018 and Certificate of Acknowledgement in 2020 as we continue to work towards providing accessible and inclusive accommodation and facilities to enable all of our guests to live their best lives.
The Bellingen Shire Council’s Ian J Cooper Award is named after former Bellingen local Ian ‘Mini’ Cooper and his legacy of advocacy in provision of access and inclusion for those living with disabilities along with greater community awareness and education. Ian grew up in Bellingen realising his own disability whilst attending the local high school and spent much of his later life in a wheelchair. His own disability spurred Ian on to campaign throughout his life on the behalf of all those experiencing life with a disability. His legacy after his passing in 2000 are the biannual Ian J Cooper Access and Inclusion Awards held by the Bellingen Shire Council that are awarded to groups, organisations and businesses that actively work towards creating a better understanding of disability and inclusion within the community.
(formally the Sunny Business Awards)
Riverside Holiday Resort were proud to have won in the Accommodation, Hotels, Clubs & Bars category in 2019 and 2018, and the Excellence in Workplace Inclusion award in 2019.
The Coffs Coast Business Awards are run by the Coffs Harbour Chamber of Commerce and recognise businesses doing amazing things in the community. Sadly the awards were not held in 2020 though are running again in 2021 and Riverside Holiday Resort Urunga are Finalists in the Accommodation, Hotels, Clubs & Bars and the Covid-19 Business Resilliance Category.
In 2020, Riverside Holiday Resort worked hard to gain the Sustainable Tourism Accreditation, after already receiving the Quality Tourism Accreditation in 2019. The resort also received the Covid Safe and Covid Clean Practicing Business Accreditations to best ensure the health and safety of our guests and staff during these uncertain times.
You can find more information on our Covid Cleaning and Sanitation procedures here.
Our mission, along with our other two resorts at Seaside Holiday Resort in Fingal Bay, and Haven Holiday Resort in Sussex Inlet, is to create an inclusive environment where our members and guests enjoy life and create memories regardless of their abilities. At Riverside, our goal is to provide self-contained accommodation that is accessible and affordable, in a fun, safe and beautiful setting.
We are extremely proud of our achievements and aim to continue to deliver the very best holiday experiences to all new and returning guests, regardless of their abilities, in an inclusive and sustainable environment.
Book now to enjoy your next holiday at our award-winning resort.